88fortune Privacy Policy – How We Handle Your Personal Data

88fortune is committed to protecting the privacy and personal data of every player who uses the platform. This Privacy Policy applies to all personal information collected through the 88fortune website at https://88fortune.click, the 88fortune mobile application, and any associated communication channels including customer support email and live chat.

This policy applies to all personal information processing activities carried out by 88fortune, whether in digital or physical form, in automated or manual processing systems. It covers personal data collected from players located in the Philippines and is designed to comply fully with RA 10173 and the standards set by the National Privacy Commission (NPC) of the Philippines.

If you are accessing the 88fortune platform on behalf of another person or entity, you represent that you have the authority to bind that person or entity to this Privacy Policy and that the personal data you provide has been collected with the appropriate consents.

88fortune collects only the personal data that is necessary and proportionate to the purposes described in this policy. The categories of personal data we may collect include:

88fortune does not collect sensitive personal information as defined under RA 10173 (such as health records, sexual orientation, religious beliefs, or political affiliations) unless specifically required by law or with your explicit consent.

88fortune collects personal data through the following channels:

• Direct registration: When you create your 88fortune account, you provide your name, mobile number, email address, and date of birth directly through the registration form.
• Identity verification: When you submit government-issued ID documents and selfie photos as part of the KYC process required before first withdrawal.
• Payment transactions: When you make a deposit or request a withdrawal, our payment processors share transaction reference data with 88fortune to confirm and record the transaction.
• Platform usage: When you browse and interact with the 88fortune platform, technical and usage data is collected automatically through cookies and server logs.
• Customer support: When you contact 88fortune via live chat, email, or any other support channel, the content of that communication is collected and stored.
• Third-party services: Where you have authorised a third-party service (such as GCash or Maya) to share account confirmation data with 88fortune for payment processing purposes.

88fortune uses your personal data only for lawful purposes directly related to the operation of your account and the delivery of our gaming services. The specific purposes for which we process your data are:

• Account management: Creating, maintaining, and operating your 88fortune player account, including authentication and security management.
• Payment processing: Facilitating deposits to and withdrawals from your 88fortune account via GCash, Maya, bank transfer, and other supported Philippine payment channels.
• Identity and age verification: Verifying that you meet the age requirement (21+) and confirming your identity in compliance with KYC obligations under Philippine law.
• Legal and regulatory compliance: Meeting obligations under RA 10173, AMLC guidelines, and any other applicable Philippine laws and regulations, including reporting requirements.
• Fraud and security monitoring: Detecting, investigating, and preventing fraudulent transactions, multiple account registrations, money laundering, and other prohibited activities on the 88fortune platform.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling behaviour and, where necessary, proactively reaching out to support affected players.
• Platform improvement: Analysing anonymised and aggregated usage data to improve the performance, design, and features of the 88fortune platform.
• Customer support: Resolving queries, complaints, and disputes submitted by players through the 88fortune support channels.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have explicitly opted in to receive them. You can withdraw consent at any time.

88fortune does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients only where strictly necessary:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, participating banks, and card network processors receive the minimum data necessary to process your transaction. These providers are bound by their own data protection policies.
• Identity verification services: Third-party KYC providers who verify the authenticity of your government-issued identification documents. These providers are contractually bound to process your data only for verification purposes.
• Regulatory authorities: The Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law, court order, or regulatory directive.
• Technology service providers: Cloud hosting, platform infrastructure, and security service providers who process data on behalf of 88fortune under strict data processing agreements that prohibit independent use of your data.
• Professional advisors: Legal counsel, auditors, and accountants bound by professional confidentiality obligations, where necessary for the operation of 88fortune's business.

In all cases of data sharing, 88fortune applies the principle of minimum necessary disclosure — only the data that is genuinely required for the stated purpose is shared. 88fortune does not transfer personal data outside the Philippines except where required by regulatory obligations or where adequate data protection safeguards are in place.

88fortune retains your personal data for as long as is necessary to fulfil the purposes described in this policy, including compliance with legal and regulatory obligations. The general retention periods applied by 88fortune are:

• Active account data: Retained for the duration of your account with 88fortune plus 5 years after account closure, to meet AMLC record-keeping requirements.
• Transaction records: Financial transaction data is retained for a minimum of 5 years from the date of the transaction, as required by Philippine AMLC regulations.
• KYC verification documents: Identity documents are retained for 5 years from the date of verification or from account closure, whichever is later.
• Customer support records: Chat logs and email correspondence are retained for 2 years from the date of the interaction.
• Marketing consent records: Records of your marketing consent and opt-out history are retained for 3 years to demonstrate compliance.

After the applicable retention period, 88fortune will securely delete or anonymise your personal data so that it can no longer be linked to you.

88fortune implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 88fortune platform.
• Encrypted data storage for sensitive fields including payment references and identity document scans, using AES-256 encryption at rest.
• Access controls that limit internal access to personal data on a strict need-to-know basis. Staff with access to personal data undergo regular privacy training.
• Two-factor authentication (2FA) available for player accounts as an additional layer of protection against unauthorised login.
• Regular security audits and penetration testing to identify and remediate vulnerabilities in the 88fortune platform.
• Fraud monitoring systems that detect and flag unusual account activity, multiple login attempts, and suspicious transaction patterns in real time.

In the event of a personal data breach that is likely to affect your rights and freedoms, 88fortune will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players within a reasonable period as required by RA 10173. Notifications will be sent to the email address on your 88fortune account.

While 88fortune applies robust security measures, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their 88fortune accounts and to enable two-factor authentication.

The 88fortune platform uses cookies and similar tracking technologies to maintain session state, ensure platform security, and improve the user experience. A cookie is a small text file stored on your device by the platform. The types of cookies used by 88fortune are:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens, and cookies that remember your language preference. These cannot be disabled without affecting core platform functionality.
• Performance Cookies: Collect anonymised data about how players use the 88fortune platform — which pages are visited most frequently, how long sessions last, and where technical errors occur. This data helps 88fortune improve platform performance and fix bugs.
• Functional Cookies: Remember your preferences such as preferred game layout, notification settings, and display language, so you don't need to re-enter them every session.

88fortune does not use advertising or behavioural tracking cookies to serve targeted advertisements from third parties. You can manage your cookie preferences through your browser settings at any time. Blocking strictly necessary cookies may prevent certain features of the 88fortune platform from functioning correctly.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 88fortune. These rights are available to all registered players at no cost:

To exercise any of these rights, contact the 88fortune Data Protection Officer at privacy@88fortune.click. Please include your full name, registered mobile number or email address, and a clear description of your request. Requests will be acknowledged within 3 business days and resolved within 15 business days.

The 88fortune platform is strictly for persons aged 21 years and above. 88fortune does not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory part of the account registration and withdrawal process at 88fortune.

If 88fortune discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be deleted or frozen pending regulatory reporting, and the matter may be referred to the appropriate Philippine authorities. If you believe a minor has registered an account on the 88fortune platform, please notify us immediately at privacy@88fortune.click.

88fortune may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the features of the platform. When material changes are made, 88fortune will notify registered players by email to the address on their account and will update the "Last Updated" date at the top of this page.

Your continued use of the 88fortune platform after notification of changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with changes to this policy, you may request account closure by contacting 88fortune support.

The most current version of this Privacy Policy is always available at https://88fortune.click/privacy-policy. 88fortune recommends reviewing this page periodically to stay informed of how your data is handled.

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data by 88fortune, you may contact us through the following channels:

• Data Protection Officer: privacy@88fortune.click
• General Support: support@88fortune.click
• Live Chat: Available on the 88fortune platform 24 hours a day, 7 days a week
• Response Time: DPO requests acknowledged within 3 business days; resolved within 15 business days

If you are not satisfied with how 88fortune has handled your privacy concern after contacting our Data Protection Officer, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.